Troubleshooting your kenmore washer’s sensing woes: a step-by-step guide

A Kenmore washing machine stuck on sensing can be a frustrating experience, especially when you’re in a hurry to get your laundry done. Understanding the reasons behind this issue and knowing how to troubleshoot it can help you resolve the problem quickly and efficiently. In this comprehensive guide, we’ll explore the potential causes of a Kenmore washing machine stuck on sensing and provide step-by-step instructions to help you fix the issue.

Common Causes of Kenmore Washing Machines Getting Stuck on Sensing

1. Water Inlet Valve Problems: A faulty water inlet valve can prevent water from entering the washing machine, causing it to get stuck on sensing. Check if the water supply is turned on and the hoses are connected properly.
2. Pressure Switch Malfunction: The pressure switch monitors the water level in the washing machine. If it malfunctions, the machine may not sense that enough water has entered and will remain stuck on sensing.
3. Control Board Issues: The control board manages the entire operation of the washing machine. A malfunctioning control board can send incorrect signals, causing the machine to get stuck on sensing.
4. Drain Pump Failure: A faulty drain pump can prevent the washing machine from draining properly. This can lead to the machine sensing that there is still water in the tub and staying stuck on sensing.
5. Clogged Hoses or Filters: Clogged hoses or filters can restrict water flow, causing the washing machine to get stuck on sensing. Check the inlet hoses, drain hose, and filter screen for any blockages.
6. Power Surges or Outages: Power surges or outages can disrupt the electrical signals in the washing machine, causing it to malfunction and get stuck on sensing.
7. Faulty Lid Switch: The lid switch prevents the washing machine from operating when the lid is open. A malfunctioning lid switch can send incorrect signals, causing the machine to get stuck on sensing.

Troubleshooting Steps to Fix a Kenmore Washing Machine Stuck on Sensing

1. Check Water Supply and Hoses:

• Ensure that the water supply is turned on.
• Inspect the water hoses for any kinks or damage.
• Clean any debris from the hose screens.

2. Test the Pressure Switch:

• Unplug the washing machine.
• Remove the top panel of the machine.
• Locate the pressure switch and disconnect the wires.
• Using a multimeter, check for continuity across the switch terminals.
• If there is no continuity, replace the pressure switch.

3. Reset the Control Board:

• Unplug the washing machine for 10 minutes.
• Plug the machine back in.
• Select a wash cycle and start the machine.

4. Inspect the Drain Pump:

• Unplug the washing machine.
• Remove the back panel of the machine.
• Locate the drain pump and disconnect the wires.
• Use a multimeter to check for continuity across the pump terminals.
• If there is no continuity, replace the drain pump.

5. Clean Clogged Hoses and Filters:

• Remove the inlet hoses and check for any blockages.
• Clean the drain hose and filter screen.
• Use a hose cleaning brush to remove any debris from the hoses.

6. Check for Power Surges or Outages:

• If there has been a recent power surge or outage, unplug the washing machine and wait for 10 minutes before plugging it back in.
• If the issue persists, contact a qualified electrician.

7. Inspect the Lid Switch:

• Unplug the washing machine.
• Remove the top panel of the machine.
• Locate the lid switch and disconnect the wires.
• Using a multimeter, check for continuity across the switch terminals.
• If there is no continuity, replace the lid switch.

Seeking Professional Help

If you have tried the above troubleshooting steps and your Kenmore washing machine is still stuck on sensing, it is recommended to seek professional help from a qualified appliance repair technician. They can diagnose and fix the underlying issue accurately and efficiently.

Wrapping Up

A Kenmore washing machine stuck on sensing can be a frustrating issue, but understanding the potential causes and following the troubleshooting steps outlined in this guide can help you resolve the problem. By checking the water supply, testing the pressure switch, resetting the control board, inspecting the drain pump, cleaning clogged hoses and filters, checking for power surges or outages, and inspecting the lid switch, you can identify and fix the underlying issue to get your washing machine back in working order. Remember, if the problem persists or you are unsure about any of the troubleshooting steps, it is always advisable to consult a qualified appliance repair technician for assistance.

What You Need to Learn

1. Why does my Kenmore washing machine get stuck on sensing after a power outage?

Power outages can disrupt the electrical signals in the washing machine, causing it to malfunction and get stuck on sensing. Resetting the control board by unplugging the machine for 10 minutes and plugging it back in can resolve this issue.

2. How do I check if the pressure switch is faulty?

Unplug the washing machine, remove the top panel, and locate the pressure switch. Disconnect the wires and use a multimeter to check for continuity across the switch terminals. If there is no continuity, the pressure switch is faulty and needs to be replaced.

3. Can I clean the drain pump myself?

Yes, you can clean the drain pump yourself. Unplug the washing machine, remove the back panel, and locate the drain pump. Disconnect the wires and remove the pump. Use a hose cleaning brush to remove any debris from the pump and impeller. Reinstall the pump and reconnect the wires.