Everything You Need To Know About The Lg Washing Machine 10 Year Warranty: What Does It Cover?
What To Know
- Proof of purchase, such as a receipt or invoice, is required to validate the warranty claim.
- In the event of a covered malfunction or defect, customers can contact LG‘s customer service at 1-800-243-0000.
- What should I do if I experience an issue not covered by the warranty.
LG’s 10-year limited warranty on its washing machines provides comprehensive protection for essential components, ensuring peace of mind and long-term reliability. Understanding the scope of this warranty is crucial for homeowners seeking maximum value for their investment.
Direct Drive Motor
The centerpiece of LG’s washing machines, the Direct Drive Motor, is covered for a full 10 years. This motor is renowned for its durability and efficiency, eliminating the need for belts or pulleys that can wear out over time.
Inverter Control Technology
Inverter Control Technology ensures precise control over the motor’s speed and torque, maximizing cleaning performance while minimizing noise and vibration. This technology is also covered for 10 years, ensuring optimal washing efficiency throughout the appliance’s lifespan.
Tub Material
LG’s washing machines feature durable stainless steel or porcelain enamel tubs, which resist rust and corrosion. These tubs are protected by a 10-year warranty, safeguarding against any defects or damage that may compromise the machine’s cleaning capabilities.
Suspension System
The suspension system, responsible for absorbing vibrations during the spin cycle, is covered for 10 years. This warranty ensures a stable and quiet washing experience, even at high spin speeds.
Electronic Control Board
The electronic control board is the brain of the washing machine, controlling all its functions. LG’s 10-year warranty covers this critical component, providing peace of mind against any potential malfunctions or failures.
Other Covered Components
In addition to the major components listed above, LG’s 10-year warranty also covers other essential parts, including:
- Gasket
- Drain pump
- Door lock
- Pressure switch
- Water inlet valve
What’s Not Covered by the Warranty?
While the 10-year warranty provides comprehensive protection for many components, it does not cover:
- Cosmetic damage, including scratches or dents
- Damage caused by improper installation or maintenance
- Damage caused by natural disasters or power surges
- Damage caused by unauthorized repairs or modifications
Registration and Proof of Purchase
To activate the 10-year warranty, customers must register their washing machine within 90 days of purchase. Proof of purchase, such as a receipt or invoice, is required to validate the warranty claim.
Making a Warranty Claim
In the event of a covered malfunction or defect, customers can contact LG‘s customer service at 1-800-243-0000. A qualified technician will be dispatched to diagnose the issue and perform necessary repairs or replacements.
Peace of Mind and Long-Term Value
LG’s 10-year warranty on its washing machines offers exceptional peace of mind and long-term value. By covering essential components for a decade, LG demonstrates its commitment to reliability and customer satisfaction. Homeowners can enjoy a worry-free laundry experience, knowing that their investment is protected against unexpected repairs or replacements.
Frequently Asked Questions
Q: Does the 10-year warranty cover labor costs?
A: Yes, LG’s 10-year warranty covers both parts and labor costs associated with covered repairs.
Q: What if I lose my proof of purchase?
A: Customers can contact LG‘s customer service to request a duplicate proof of purchase.
Q: Can I extend the 10-year warranty?
A: LG does not offer extended warranties beyond the standard 10-year warranty.
Q: What should I do if I experience an issue not covered by the warranty?
A: Contact LG‘s customer service to schedule a repair appointment. However, customers may be responsible for the cost of repairs not covered by the warranty.
Q: Is the 10-year warranty transferable?
A: The 10-year warranty is only transferable to the original purchaser and cannot be transferred to subsequent owners.